HOW DO I ACTIVATE MY ACCOUNT?
The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk / spam folder or contact us at email@example.com
HOW CAN I CHANGE MY SHIPPING ADDRESS?
By default, the last used shipping address will be saved into to your Sample Store account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.
HOW DO I CANCEL MY ORDERS BEFORE I MAKE A PAYMENT?
After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: We cannot give refunds once payment is verified.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE AFTER I MAKE PAYMENT?
Members who ship their orders within epacket should expect to receive their orders within (12) to (21) working days upon payment verification depending on the volume of orders received.
If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order
HOW DO I MAKE PAYMENTS USING PAYPAL? HOW DOES IT WORK?
Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to Samplestore.com system for your order.
It's fast, easy & secure.
WHAT ARE THE PAYMENT METHODS AVAILABLE?
At the moment, we only accept Credit/Debit cards and Paypal payments.
CAN I PAY USING PAYPAL WITHOUT A PAYPAL ACCOUNT?
Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.
Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.
By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.
For more details, click here to see how Paypal works for you.
When will my items be shipped?
Most in stock items ship within 24 hours after the request is received. After placing your request, you will receive an acknowledgement by email with the details of your request ship date and expected delivery. Please note the warehouse location for the product requested. The confirmation and delivery email you receive will provide more detail when it becomes available.
How do I proceed through the check out process?
Once you have finished adding items to your Shopping Bag, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.
What is a fulfillment address?
The fulfillment address is your shipping address. If you have an international address, it is very helpful if you rewrite your address in the Special Instructions field during check out.
Which browser should I use to view your site?
We highly recommend that you browse with the latest version of Microsoft Internet Explorer, Mozilla Firefox, or Apple Safari.
Is the site secure?
We encrypt passwords and use SSL on sample requests and order submissions. We will not disclose your email address or any other address contained in your registration form to anyone or any mail list. This information will be kept confidential at Analog Devices. Please view our privacy for additional questions.